Our mission is to be the most successful tea company in India, providing the most unique, healthy and ethical tea experience. In doing so, Patel Tea Packers will meet customer expectations of having the highest quality tea experience, while striving to meet our own expectations of the triple bottom line: People, Planet, Profit.

"To sustainably transform the Indian tea industry for the benefit of consumers, workers, farmers and the environment, by:

• Verifying tea producers against a world class sustainability code of conduct.
• Working with tea industry to address key sustainability challenges such as food safety, stagnating yields, pest and disease control, living wages, worker welfare and equality".