Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at pateltea@ymail.com
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
You can reach our customer service team via email, phone, or through the contact form on our website. We’re here to help with any questions or concerns.
Yes, we offer a customizable tea subscription service where you can receive your favourite teas regularly with special subscriber benefits and discounts.
While we make no specific health claims, many of our teas are known for their potential health benefits, such as antioxidants in green tea and calming properties in herbal blends.
Our teas are generally free from common allergens, but we recommend checking individual product descriptions and contacting us with any specific concerns.