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#Frequently asked questions

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at pateltea@ymail.com

What types of tea does Patel Tea offer?
Patel Tea offers a wide range of teas, including Premium Leaf tea, Fanning tea and dazzling tea blends.
Are Patel Tea products organic?
Yes, many of our tea products are certified organic. Please check the product description for specific details.
Where are Patel Tea leaves sourced from?
Our tea leaves are sourced from renowned tea-growing regions around the India, mainly Assam.
Does Patel Tea use any artificial flavours or preservatives?
No, we pride ourselves on offering natural teas without artificial flavours or preservatives.
How should I store my Patel Tea products?
To maintain freshness, store your tea in a cool, dry place away from direct sunlight and strong odours.
What is the shelf life of Patel Tea products?
Most of our teas have a shelf life of 9-12 months if stored properly.
Can I buy Patel Tea in bulk for my business?
Yes, we offer bulk purchasing options for businesses. Please contact our sales team for more information.
How long does it take for home delivery? How can I track my Patel Tea order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our customer service as soon as possible. We’ll do our best to accommodate your request.
Does Patel Tea offer any loyalty programs or discounts?
Yes, we have a loyalty program where you can earn points on purchases and receive exclusive discounts. Sign up on our website to join.
What payment methods does Patel Tea accept?
We accept major credit cards, UPI wallets like Paytm, PhonePe, Google Pay, and other secure payment methods.
Is Patel Tea environmentally friendly?
We are committed to sustainability and use eco-friendly packaging. Additionally, we support various environmental initiatives.
Can I find Patel Tea in stores?
Our teas are available online and at select retail locations. Check our store locator on the website for a store near you.
How can I contact Patel Tea customer service?
You can reach our customer service team via email, phone, or through the contact form on our website. We’re here to help with any questions or concerns.
What makes Patel Tea different from other tea brands?
Patel Tea is dedicated to providing high-quality, ethically sourced teas with a focus on sustainable practices and exceptional customer service.
Do you offer any tea subscriptions?
Yes, we offer a customizable tea subscription service where you can receive your favourite teas regularly with special subscriber benefits and discounts.
Are there any health benefits associated with PatelTea?
While we make no specific health claims, many of our teas are known for their potential health benefits, such as antioxidants in green tea and calming properties in herbal blends.
What is the best tea for a tea novice to start with?
We recommend starting with our popular black teas, as they are widely enjoyed and provide a great introduction to the world of tea.
Are there any allergens in Patel Tea products?
Our teas are generally free from common allergens, but we recommend checking individual product descriptions and contacting us with any specific concerns.
How can I learn more about tea and tea culture?
Visit our blog and educational resources section on our website for articles, videos, and guides on tea brewing, history, and culture.
Can I follow Patel Tea on social media?
Yes, follow us on Facebook, Instagram, and Twitter for the latest updates, promotions, and tea inspiration.